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No longer will you need to
process multiple applications and send them to various locations. For
example, imagine that you have hired a new employee who is now eligible for benefits.
The HRIS4U system will alert the employee, and the supervisor, and direct him/her to
the comprehensive benefit enrollment web site provided
by HRIS4U. They will be requested to enroll online or call our
office with any enrollment questions (any technical benefit question will
be forward to the broker). After the employee completes the
online enrollment process, which includes all lines of group coverage as
well as Cafeteria plan and 401(k) election, your new employee will
receive a confirmation from our local office. We then provide the
information to all of the insurance carriers, set up their Flex Plan and
401(k) accounts, and send the required COBRA notification to
their home. The employee will be immediately listed on the consolidated billing.
Payroll deduction files are provided to payroll in order to begin the employee
payroll deduction without delay.
Your premium bill auditing process now
only requires that you review one statement each month for new and
terminated employees, rather than one for
each carrier. You may receive your monthly bill for your employee benefits
by email or in a traditional invoice.
All of your coverage is incorporated into this bill and broken down by
individual employees. The bill is already formatted and departmentalized
to represent the different profit/cost centers in your company.
You will no longer be required to fill out
the forms, contact each carrier, fill out the changes of each insurance carrier's bill, and handle the COBRA billing.
If an employee
leaves the company, you only need to fill out the employee termination form and fax it
to our office. We will immediately begin the process of notifying the
individual carriers and the COBRA process is initiated. A letter is sent
to their home notifying them of their rights under COBRA. If they do elect
COBRA, the enrollment and payments are processed by our office and sent
directly to the carriers.
The HRIS4U consolidated billing module
encompasses the tasks of billing, collection, reconciliation, and
disbursement of group and voluntary benefit plan premiums. Premium
administration is often referred to as the Consolidated and/or Single
Point Billing process. In essence, we are in the business of simplifying
the task of paying and collecting premiums. We generate a single
billing statement for multiple products and/or multiple carriers to reduce
the burden to the premium payer, often referred to as the client.
The number of products we incorporate into a singe bill helps to reduce
the client’s bill paying chores. With simplification in mind, we
pioneer and incorporate innovative technologies such as our web-enabled
Consolidated Billing system to provide cost effective solutions and expert
service. Pricing
is considerably less then the time your current staff spends, and the savings from premium
leakage will give your company 100% ROI within the first few months.
Contact
us or one of our Value Added Resellers for a quote.
What is consolidated billing?
How is premium allocated to the carrier?
What if the payment received is insufficient to pay billing with multiple
products?
What is the length of time from receipt of premium to remittance to
carrier?
What are the reconciliation procedures?
How is premium handled?
How is your administrative system structured?
How do you handle communications?
What is consolidated
billing?
Premium consolidated
billing administration has several aliases. These
include consolidated billing and single slot administration. Regardless of
what you call it, the benefits can lead to reduced
headaches. Premium administration includes the consolidation of multiple
products from (potentially) multiple providers onto a single bill. It
subsequently involves the receipt, reconciliation, and breakout of the
collected consolidated premiums with ultimate remittance to the respective
providers.
Premium administration offers the
sponsoring organization (employer or association) relief from the
administrative burdens incurred with multiple benefit programs. A single
deduction can be made for any number of benefits. Premium remittance to
the premium administrator is often in the format most convenient to the
sponsoring organization. Premium allocation, reconciliation, reporting, and
data transfer is typically on an established protocol basis with the
insurer(s). The premium administrator acts as a “control panel” protocol
translator, providing a simple and user defined interface to both the
sponsoring organization and the insurer, while performing complex tasks at
a cost savings to both.
Premium administration encompasses
a number of related
functions. These functions, often used synonymously, differ in the
following ways:
Common Biller: Presenting multiple bills from
multiple providers to the premium payer. In essence, this is a
clearing-house function typical of EBP (electronic bill presentment)
operations and Print & Mail houses.
Consolidated Billing: The presentment of multiple products in a
single billing statement. This may include multiple products from multiple
benefit providers.
Single Slot Administration: The collection and remittance of gross
payroll deductions through a single negotiated payroll deduction slot, on
behalf of a union for any number of union related benefits. Gross premiums
are broken-down and disbursed to the respective benefit plan providers.
How is premium
allocated
to the carrier?
Premium allocation is not an arbitrary administrative
function. The money received does not belong to the administrator and
every penny must be accounted for. HRIS4U's sophisticated system,
designed to
orchestrate both mundane and complex tasks, simplifies the consolidated
billing process. Billing statements are generated per the requirements of
the sponsoring organization and the insurer. Premium is received and
allocated per employee deduction authorization agreements. Differences are
resolved and reported to the appropriate insurer along with final
remittance and supporting data. Changes are incorporated into the system
for future billing and the cycle is repeated.
What if the payment
received is insufficient to pay billing with multiple products?
If premium payment is insufficient, it is
allocated to the primary benefit first (i.e. medical insurance, dental,
etc). This places the burden of accurate record keeping on the premium payer in
line with his or her fiduciary responsibilities. The client is contacted
immediately in order to resolve the issue as quickly as possible.
What is the length of time
from receipt of premium to remittance to the carrier?
Checks made payable to the insurance carrier
or wire transfers are processed within in 48 hours as a rule. Since all
information should be available online or via a pre-arranged payroll file
import, this makes reconciliation of eligible information immediately available
to process. Typically the turnaround time is within 24 hours after funds
are cleared.
What are the
reconciliation procedures?
We reconcile and allocate to the policy holder
level based on the current payroll file import.
Premium payments are expected to match current eligibility. Otherwise, exception
reporting is expected.
Instant feedback items include:
- TERMINATION
- CANCELED
- LEAVE OF ABSENCE
- NO PAYMENT/OTHER
- RETURN FROM ABSENCE
- COBRA
- TERMINATED COBRA PARTICIPATES
- NEW COBRA PROCESS
- NEW HIRE ENROLLMENT
HRIS4U
systems generate
the eligibility and verify that the payment
equals the billed amount. If not, a quick summation of reported
adjustments is applied to verify the adjusted totals. If it still does not
reconcile on this scale, the party responsible for payment on behalf
of that client is contacted immediately via phone and email.
Once the necessary adjustments are identified, payment
is applied. The results of applying
adjustments is returned to the account administrator for final inspection
and preparation for remittance to the insurance carrier.
How is money handled?
Controls
Incoming checks, wire
transfer, or ACH are received and recorded by
account administrators. Deposits are made into f/b/o
accounts and posted online.
Security Checks
Only authorized individuals can sign checks up to
$25,000. Two signatures are required for checks above $25,000. Account balance and
bookkeeping is handled by a separate department. Members of this
department have no administrative duties related to the account(s).
Timing Deposits
Deposits are made within 24 hours of billing
reconciliation.
How is your administrative
system structured?
Administrative tasks are performed using
the HRIS4U Web database application, which was created and is maintained by
HRIS4U. This system is fully web based and uses a Microsoft SQL
Enterprise relational database management system, along with an integrated
electronic document imaging and management system. This technology enables us to
efficiently and accurately handle reams of paperwork and numerous billing
transactions. Each
participant is assigned to a
location.
Billing is done at the location level, and can include any number of
participants and products. An activity log is maintained for each location
to record activity and flag open items. All pertinent location related documentation is stored here and available on demand.
All payment histories and billing documentation are available online, all the
time.
How do you handle
communications?
All communication to participants and any member
organizations is done in a manner that promotes the sponsoring
organization via phone, email, instant massager, or fax. This approach is used to strengthen the relationship that
exists between these entities, as well as to promote further recognition
for the program being offered.

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